Minor impactResolvedAuth

Clerk incident: Development instances only - Apple rejecting emails

Clerk reported this minor-impact incident on its official status page on Sep 28, 2026, 15:23 UTC. It was resolved after 21d 2h.

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Sep 28, 2026, 15:23 UTC
started
Oct 19, 2026, 17:39 UTC
resolved
21d 2h
duration
Minor
impact
  1. resolvedOct 19, 2026, 17:39 UTC

    Despite extensive efforts to reach out to Apple about this issue we still do not have a resolution from them. As this incident has been ongoing for over a month, we have decided to move towards displaying a warning message on sign in from development instance when apple emails are used to sign in and taking down this incident notification. We apologize for the inconvenience and genuinely hope that we hear back from Apple soon on this matter.

  2. identifiedSep 28, 2026, 15:23 UTC

    We discovered today that emails sent only from development instances to Apple email addresses (icloud.com, me.com) are being rejected by Apple. We have reached out to Apple to inquire further and are hoping for a swift resolution on their end. In the meantime, we recommend using test emails (<https://clerk.com/docs/guides/development/testing/test-emails-and-phones#email-addresses>) or an email address from a non-Apple domain to test/send emails from your development instances.

What APIStatus.watch saw

  • Sep 28, 2026, 15:25 UTCoperational → degraded
  • Oct 19, 2026, 17:40 UTCdegraded → operational

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How often does Clerk have incidents?

Clerk reported 9 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 4h. See Clerk's uptime and incident history