Minor impactResolvedCMS

Contentful incident: Stale entries on Content Delivery API

Contentful reported this minor-impact incident on its official status page on Sep 3, 2026, 07:45 UTC. It was resolved after 5h 40m.

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Sep 3, 2026, 07:45 UTC
started
Sep 3, 2026, 13:25 UTC
resolved
5h 40m
duration
Minor
impact

Affected components

  • Content Delivery API

Timeline

updates from Contentful's status page ↗
  1. resolvedSep 3, 2026, 13:25 UTC

    We identified the source of the issue which caused some items which were purged to get stuck in cache. We have complete a full cache purge in the EU and the issue is now resolved.

  2. investigatingSep 3, 2026, 09:23 UTC

    We are continuing to investigate this issue impacting a subset of customers in the EU.

  3. investigatingSep 3, 2026, 07:45 UTC

    Some customers in the EU data residency region are receiving stale entries from Content Delivery API. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Contentful have incidents?

Contentful reported 12 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 2h 59m. See Contentful's uptime and incident history

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