Contentful outage: Customer's content not surfacing in the Contentful web app

Affected components

• Web App

1. resolvedApr 13, 2026, 14:03 UTC

   The issue has been resolved.

2. monitoringApr 13, 2026, 13:33 UTC

   Customers are reporting spaces are accessible in the web app again. We are monitoring the situation.

3. investigatingApr 13, 2026, 13:02 UTC

   Some customers are reporting spaces not being shown in the Contentful web app. We are investigating.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC
• New Relic: Issue when querying live edge data in the US regionMinor · Apr 13, 2026, 12:49 UTC

How often does Contentful have incidents?

Contentful reported 12 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 2h 59m. See Contentful's uptime and incident history