Contentful incident: Invalid captcha for user registrations and email confirmations

Affected components

• Web App
• Website

1. resolvedDec 10, 2025, 14:01 UTC

   The issue is resolved now

2. identifiedDec 10, 2025, 13:12 UTC

   We've noticed an issue with the captcha service returning "Invalid Captcha" errors for user registrations and email confirmations and are now working on resolving it

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Contentful's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Linode: Service Issue - GPU and VPU Booting issuesMinor · Dec 3, 2025, 15:15 UTC
• Cloudinary: Media Library Widget login errorMinor · Dec 10, 2025, 12:30 UTC

How often does Contentful have incidents?

Contentful reported 12 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 2h 59m. See Contentful's uptime and incident history