Datadog incident: Degraded Web Application Performance

Affected components

• APM
• Database Monitoring

1. resolvedMay 13, 2026, 15:53 UTC

   This incident has been resolved.

2. monitoringMay 13, 2026, 15:36 UTC

   We have deployed a fix and we are monitoring the results. We will provide another update once the issue is fully resolved.

3. investigatingMay 13, 2026, 15:16 UTC

   We are investigating degraded performance in the Database Monitoring pages and APM service pages. During this time, some customers may be experiencing: - The DBM database list page failing to load or displaying zero databases - 503 errors when attempting to access database instance views - Inability to view or interact with Database Monitoring data in our US1 datacenter - The APM service page failing to load

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Datadog's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Shippo: Royal Mail InterSoft Tracking Degradation (Third-Party Issue)Minor · May 4, 2026, 20:48 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Twilio: Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United StatesMinor · May 11, 2026, 16:04 UTC
• Grafana Cloud: Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud TracesMinor · May 13, 2026, 08:50 UTC
• GitHub: Incident with CodeQLMinor · May 13, 2026, 14:41 UTC
• Snyk: Reporting PDF DegradedMinor · May 13, 2026, 14:49 UTC

How often does Datadog have incidents?

Datadog reported 8 incidents in the last 90 days, 2 of them major or critical. A typical incident lasted 53 min. See Datadog's uptime and incident history