ElevenLabs incident: EU - STT - Increase in latency in the EU Residency for Speech-to-Text requests

1. resolvedSep 4, 2026, 12:12 UTC

   The issue has been resolved, everything is back at normal.

2. monitoringSep 4, 2026, 12:07 UTC

   We have released a fix, the error rate is back at zero. We are monitoring the situation.

3. investigatingSep 4, 2026, 11:41 UTC

   We're investigating a latency increase on the EU Residency server for Speech-to-Text models, affecting a small subset of requests.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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ElevenLabs reported 43 incidents in the last 90 days, 17 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history