ElevenLabs outage: [Isolated environments] Issue with voices on EU and India Residency environments

1. resolvedOct 31, 2025, 07:07 UTC

   The issue with the Isolated Environments has been resolved after we released a fix. The incident was caused by a change made to how we cache Voice Library voices in data residency environments. The issue only surfaced gradually hours after we released it as the cache for these voices were getting invalidated.

2. monitoringOct 31, 2025, 06:37 UTC

   We have released a fix, and the error rate is decreasing. We are monitoring the performance.

3. investigatingOct 31, 2025, 05:27 UTC

   We are investigating an issue with adding/missing voices in the EU and India Residency Environments. THe

What APIStatus.watch saw

Our 5-minute checks didn't record a change in ElevenLabs's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does ElevenLabs have incidents?

ElevenLabs reported 43 incidents in the last 90 days, 17 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history