Intercom incident: Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)

1. resolvedJun 12, 2026, 19:13 UTC

   Meta services are back up and running, and we’ve caught up on queued messages.

2. identifiedJun 12, 2026, 14:30 UTC

   There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Intercom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

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How often does Intercom have incidents?

Intercom reported 10 incidents in the last 90 days, 4 of them major or critical. A typical incident lasted 24 min. See Intercom's uptime and incident history