Mailgun incident: Route delays in EU Region

Affected components

• Inbound email processing

1. resolvedJul 24, 2026, 13:49 UTC

   All delayed messages have been processed. Systems are operating normally

2. monitoringJul 24, 2026, 13:18 UTC

   A fix has been implemented and we are monitoring the results. Delayed messages are being processed.

3. identifiedJul 24, 2026, 13:16 UTC

   We are continuing to work on a fix for this issue.

4. identifiedJul 24, 2026, 12:38 UTC

   The issue has been identified and a fix is being implemented.

5. investigatingJul 24, 2026, 12:27 UTC

   Inbound messages processed by routes are currently experiencing delays in processing.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Twilio: Voice Call Failures from Twilio Phone Numbers to Reliance Jio IndiaMinor · Jul 17, 2026, 15:54 UTC
• Twilio: SMS Delivery Delays from Twilio to Mauritel MauritaniaMinor · Jul 23, 2026, 23:12 UTC
• Twilio: Gather Speech-to-Text FailureMinor · Jul 24, 2026, 05:14 UTC
• Twilio: SMS Delivery Receipt Delays from Twilio to Tigo HondurasMinor · Jul 24, 2026, 05:41 UTC
• dbt Cloud: Scheduled jobs are intermittently affected by job failures caused by 403 errorMinor · Jul 24, 2026, 07:58 UTC

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history