Minor impactResolvedCommunication

Mailgun incident: Delayed Logs in EU Region

Mailgun reported this minor-impact incident on its official status page on Nov 28, 2025, 08:28 UTC. It was resolved after 10h 46m.

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Nov 28, 2025, 08:28 UTC
started
Nov 28, 2025, 19:14 UTC
resolved
10h 46m
duration
Minor
impact

Affected components

  • Events & Logs
  1. resolvedNov 28, 2025, 19:14 UTC

    All systems are operating normally.

  2. monitoringNov 28, 2025, 18:54 UTC

    Events are processing normally without delay. We will continue to monitor the performance of the logging system.

  3. monitoringNov 28, 2025, 18:26 UTC

    Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.

  4. monitoringNov 28, 2025, 17:56 UTC

    Logs are currently delayed by 15 minutes due to elevated sending volumes.

  5. monitoringNov 28, 2025, 17:19 UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  6. monitoringNov 28, 2025, 16:32 UTC

    Events are processing normally, we continue to monitor as we see elevated send volumes.

  7. monitoringNov 28, 2025, 15:45 UTC

    Event processing has caught up and delays have resolved. We continue to monitor all operations.

  8. identifiedNov 28, 2025, 15:34 UTC

    We continue to see logging event delays of up to 5 minutes.

  9. identifiedNov 28, 2025, 15:19 UTC

    We continue to see logging event delays of up to 10 minutes.

  10. identifiedNov 28, 2025, 15:09 UTC

    We continue to see logging event delays of up to 20 minutes.

  11. identifiedNov 28, 2025, 14:59 UTC

    We continue to see logging event delays of up to 30 minutes.

  12. identifiedNov 28, 2025, 14:50 UTC

    We continue to see logging event delays of up to 35 minutes.

  13. identifiedNov 28, 2025, 14:40 UTC

    We continue to see logging event delays of up to 45 minutes.

  14. identifiedNov 28, 2025, 14:32 UTC

    We continue to see logging event delays of up to 50 minutes.

  15. identifiedNov 28, 2025, 14:27 UTC

    We continue to see logging event delays of up to 55 minutes.

  16. identifiedNov 28, 2025, 13:55 UTC

    We continue to see logging event delays of up to 60 minutes.

  17. identifiedNov 28, 2025, 13:30 UTC

    We continue to see logging event delays of up to 60 minutes.

  18. identifiedNov 28, 2025, 13:04 UTC

    We continue to see logging event delays of up to 60 minutes.

  19. identifiedNov 28, 2025, 12:44 UTC

    We continue to see logging event delays of up to 60 minutes.

  20. identifiedNov 28, 2025, 12:19 UTC

    We continue to see logging event delays of up to 60 minutes.

  21. identifiedNov 28, 2025, 11:50 UTC

    We continue to see logging event delays of up to 60 minutes.

  22. identifiedNov 28, 2025, 11:13 UTC

    We continue to see logging event delays of up to 55 minutes.

  23. identifiedNov 28, 2025, 10:45 UTC

    We continue to see logging event delays of up to 50 minutes.

  24. identifiedNov 28, 2025, 10:21 UTC

    We continue to see logging event delays of up to 40 minutes.

  25. identifiedNov 28, 2025, 10:04 UTC

    We continue to see logging event delays of up to 40 minutes.

  26. identifiedNov 28, 2025, 09:32 UTC

    We continue to see logging event delays of up to 40 minutes.

  27. identifiedNov 28, 2025, 09:08 UTC

    We continue to see logging event delays of up to 30 minutes.

  28. identifiedNov 28, 2025, 08:55 UTC

    We continue to see logging event delays of up to 25 minutes.

  29. identifiedNov 28, 2025, 08:28 UTC

    We're currently seeing delayed logging events in the EU region with up to a 15-minute delay.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history