Major impactResolvedCommunication

Mailgun outage: Sending errors in US

Mailgun reported this major-impact incident on its official status page on Sep 12, 2025, 10:07 UTC. It was resolved after 5h 15m.

Right now Mailgun is operational. Live Mailgun status →

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Sep 12, 2025, 10:07 UTC
started
Sep 12, 2025, 15:21 UTC
resolved
5h 15m
duration
Major
impact

Affected components

  • API
  1. resolvedSep 12, 2025, 15:21 UTC

    All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.

  2. monitoringSep 12, 2025, 14:48 UTC

    Systems have normalized, we are continuing to monitor for any issues.

  3. monitoringSep 12, 2025, 13:57 UTC

    A fix has been implemented and we are monitoring the results.

  4. identifiedSep 12, 2025, 13:42 UTC

    Error rates are normalizing as we continue to work to fix the issue.

  5. identifiedSep 12, 2025, 12:57 UTC

    We are continuing to work to stabilize things at this time. We have no ETA.

  6. monitoringSep 12, 2025, 12:03 UTC

    A fix has been implemented and we are monitoring the results.

  7. investigatingSep 12, 2025, 11:14 UTC

    We are continuing to investigate this issue.

  8. investigatingSep 12, 2025, 10:49 UTC

    We are continuing to investigate this issue.

  9. investigatingSep 12, 2025, 10:28 UTC

    We are continuing to investigate this issue.

  10. investigatingSep 12, 2025, 10:07 UTC

    We are currently investigating reports of sending errors in US regions.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history