Mailgun incident: Degraded performance

Affected components

• API
• Email Previews
• Email Validation
• Events & Logs
• Inbound email processing
• Inbox Placement
• Outbound Delivery
• SMTP
• Spam Trap Network
• Stats and Analytics

1. resolvedMay 19, 2025, 22:28 UTC

   This incident has been resolved.

2. monitoringMay 19, 2025, 21:48 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedMay 19, 2025, 21:33 UTC

   We have identified an issue with one of our datastores and are attempting to implement a fix.

4. investigatingMay 19, 2025, 21:27 UTC

   We are currently investigating reports of degraded performance.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• ReadMe: Slightly elevated error ratesMinor · May 19, 2025, 17:35 UTC

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history