Minor impactResolvedMedia

Mux incident: Increase in error rates for image delivery

Mux reported this minor-impact incident on its official status page on Nov 20, 2025, 17:44 UTC. It was resolved after 3h 42m.

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Nov 20, 2025, 17:44 UTC
started
Nov 20, 2025, 21:26 UTC
resolved
3h 42m
duration
Minor
impact

Affected components

  • Mux Video - Live
  • Mux Video - VOD

Timeline

updates from Mux's status page ↗
  1. resolvedNov 20, 2025, 21:26 UTC

    This incident has been resolved.

  2. identifiedNov 20, 2025, 18:54 UTC

    The team is currently deploying a fix for this issue.

  3. identifiedNov 20, 2025, 17:44 UTC

    The team have identified an issue causing an increase in error rates for image delivery, and are working on a fix.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mux's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mux have incidents?

Mux reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 10m. See Mux's uptime and incident history

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