Minor impactResolvedMedia

Mux incident: RTMP and SRT live stream disconnects

Mux reported this minor-impact incident on its official status page on Nov 4, 2026, 23:38 UTC. It was resolved after 1h 24m.

Right now Mux is operational. Live Mux status →

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Nov 4, 2026, 23:38 UTC
started
Nov 5, 2026, 01:02 UTC
resolved
1h 24m
duration
Minor
impact

Affected components

  • Mux Video - Live

Timeline

updates from Mux's status page ↗
  1. resolvedNov 5, 2026, 01:02 UTC

    This incident has been resolved.

  2. monitoringNov 5, 2026, 01:02 UTC

    This incident has been resolved.

  3. monitoringNov 5, 2026, 00:49 UTC

    A fix was applied to production and we are monitoring the system.

  4. identifiedNov 4, 2026, 23:38 UTC

    We have tested a fix for this issue and are working on rolling it out to production.

  5. identifiedNov 4, 2026, 23:25 UTC

    We are continuing to work on a fix for this issue.

  6. identifiedNov 4, 2026, 22:52 UTC

    We are continuing to work on a fix for this issue.

  7. identifiedNov 4, 2026, 22:24 UTC

    The issue has been identified and a fix is being implemented.

  8. investigatingNov 4, 2026, 22:23 UTC

    We are experiencing a small number of RTMP and SRT live streams disconnecting; most are reconnecting automatically within minutes. We have identified the likely cause and are working on a fix to prevent recurrence.

What APIStatus.watch saw

  • Nov 5, 2026, 01:04 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mux have incidents?

Mux reported 9 incidents in the last 90 days, 6 of them major or critical. A typical incident lasted 1h 10m. See Mux's uptime and incident history

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