Netlify incident: Increased Latency in API & Builds

Affected components

• API
• Build Pipeline

1. resolvedMay 12, 2026, 15:38 UTC

   This incident has been resolved.

2. monitoringMay 12, 2026, 15:20 UTC

   We have implemented a fix and are monitoring system performance to ensure services continue to recover as expected.

3. investigatingMay 12, 2026, 14:30 UTC

   We are currently investigating increased latency affecting our API and build systems. Some users may experience slower-than-normal response times for API requests and builds while we work to identify the source of the issue.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Netlify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Shippo: Royal Mail InterSoft Tracking Degradation (Third-Party Issue)Minor · May 4, 2026, 20:48 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Akamai: Bot Manager Premier IssuesMinor · May 11, 2026, 16:03 UTC
• Twilio: Voice Call Audio Quality Degradation between a Subset of Twilio United States Phone Numbers and T-Mobile in United StatesMinor · May 11, 2026, 16:04 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Djibouti Telecom (Evatis), DjiboutiMinor · May 11, 2026, 18:58 UTC

How often does Netlify have incidents?

Netlify reported 16 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 57 min. See Netlify's uptime and incident history