Netlify outage: Agent Runner failures on new projects

Affected components

• Agent Runners

1. resolvedMay 5, 2026, 23:12 UTC

   This incident has been resolved.

2. monitoringMay 5, 2026, 21:58 UTC

   A fix has been implemented and we are monitoring the results.

3. investigatingMay 5, 2026, 20:53 UTC

   We are investigating increased Agent Runner failures affecting builds for some newly created projects. We will share updates as we learn more.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Netlify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Linode: (Copy Fail) Linux Kernel Local Privilege Escalation Vulnerability [CVE-2026-31431]Minor · May 1, 2026, 17:51 UTC
• Twilio: Voice Call Audio Quality Degradation Between Twilio Phone Numbers and Multiple Networks in United KingdomMinor · May 2, 2026, 18:00 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Shippo: Royal Mail InterSoft Tracking Degradation (Third-Party Issue)Minor · May 4, 2026, 20:48 UTC
• Upstash: QStash US Region: Schedule DegradationMinor · May 5, 2026, 14:24 UTC
• Vercel: Failures to load data across multiple services on the Vercel dashboard, API, and CLIMinor · May 5, 2026, 15:15 UTC
• Mux: Elevated rebuffering and startup times for some on-demand assets and live streamsMinor · May 5, 2026, 18:52 UTC
• Expo: Increased EAS jobs wait times for free tier usersMinor · May 5, 2026, 21:04 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in South AfricaMinor · May 5, 2026, 21:57 UTC

How often does Netlify have incidents?

Netlify reported 16 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 57 min. See Netlify's uptime and incident history