OpenAI incident: Elevated errors in ChatGPT Space Pages

1. resolvedOct 1, 2026, 23:44 UTC

   All impacted services have now fully recovered.

2. monitoringOct 1, 2026, 16:51 UTC

   We are continuing to monitor our mitigiations. Some users may see slow or timed out results, especially for creating new pages or spaces.

3. monitoringSep 30, 2026, 15:00 UTC

   We have applied mitigations and are monitoring the recovery.

4. monitoringSep 30, 2026, 10:34 UTC

   All impacted services are recovered, we are continuing to monitor for any reoccurrence.

5. monitoringSep 30, 2026, 06:03 UTC

   We have applied the mitigation and are monitoring the recovery.

6. identifiedSep 30, 2026, 02:20 UTC

   We have identified that users may experience errors creating or interacting with Pages, including failures when using Page tools or connecting to live Page sessions. We are working on implementing a mitigation.

What APIStatus.watch saw

• Sep 30, 2026, 02:25 UTCoperational → degraded
• Sep 30, 2026, 10:40 UTCdegraded → operational
• Sep 30, 2026, 15:00 UTCoperational → degraded
• Oct 1, 2026, 18:50 UTCdegraded → partial outage
• Oct 1, 2026, 19:40 UTCpartial outage → degraded
• Oct 1, 2026, 23:45 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Shippo: Deutsche Post Tracking DisruptionCritical · Oct 1, 2026, 04:41 UTC
• OVHcloud: [DE1/DE2][Compute - Instance] - Compute Instance Incident NotificationMajor · Sep 30, 2026, 11:46 UTC
• Bitbucket: Job processing and scheduling is degraded affecting multiple Atlassian productsMajor · Oct 1, 2026, 02:55 UTC
• Confluence: Job processing and scheduling is degraded affecting multiple Atlassian productsMajor · Oct 1, 2026, 02:55 UTC
• OVHcloud: [US-EAST-LZ-MIA][Network] - Localzone incident notificationMajor · Oct 1, 2026, 06:09 UTC
• Contentful: Issues with advanced caching on Content Delivery APIMajor · Oct 1, 2026, 09:27 UTC
• MongoDB Atlas: Trigger processing may be delayed globallyMajor · Oct 1, 2026, 15:41 UTC
• Shippo: Elevated error rate on Canada Post Shipment APIMajor · Oct 1, 2026, 20:05 UTC
• Shippo: Elevated error rate on USPS Shipment APIMajor · Oct 1, 2026, 22:46 UTC
• Akamai: Increased latency during upstream provider maintenance in Singapore, Hong Kong, and JapanMinor · Sep 22, 2026, 00:30 UTC

How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 34m. See OpenAI's uptime and incident history