Minor impactResolvedAI/ML

OpenAI incident: Delayed Costs data in the Compliance API

OpenAI reported this minor-impact incident on its official status page on Oct 9, 2026, 17:23 UTC. It was resolved after 2d 22h.

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Oct 9, 2026, 17:23 UTC
started
Oct 12, 2026, 16:02 UTC
resolved
2d 22h
duration
Minor
impact
  1. resolvedOct 12, 2026, 16:02 UTC

    All impacted services have now fully recovered.

  2. monitoringOct 9, 2026, 22:03 UTC

    We have implemented a mitigation, and delayed Costs data is now processing through the Compliance API. Some customers may continue to see incomplete Costs data while the backlog catches up. We expect this catch-up process to continue through Sunday, October 11. ChatGPT usage and API Platform requests remain unaffected. We are monitoring recovery.

  3. identifiedOct 9, 2026, 18:46 UTC

    Some customers may continue to experience delayed Costs data through the Compliance API. ChatGPT usage and API Platform requests are not affected, and other reporting channels remain available. We have identified the cause and are continuing work to restore normal data freshness. We will provide another update as work progresses.

  4. identifiedOct 9, 2026, 17:27 UTC

    We have identified an issue causing delays in publishing Costs data through the Compliance API. The API Platform organization costs endpoint and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

  5. identifiedOct 9, 2026, 17:23 UTC

    We have identified an issue causing delays in publishing organization cost data through the Costs API. API and ChatGPT usage are not affected, and other reporting channels remain available. We are working to restore normal data freshness.

What APIStatus.watch saw

  • Oct 9, 2026, 17:23 UTCoperational → degraded
  • Oct 9, 2026, 21:03 UTCdegraded → partial outage
  • Oct 10, 2026, 00:27 UTCpartial outage → degraded
  • Oct 12, 2026, 16:07 UTCdegraded → operational

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How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 35m. See OpenAI's uptime and incident history