Perplexity incident: Perplexity Website and API incident

1. resolvedMay 8, 2026, 04:19 UTC

   This incident has been resolved.

2. identifiedMay 8, 2026, 02:10 UTC

   We are continuing to work on a fix for this incident.

3. resolvedMay 8, 2026, 01:59 UTC

   This incident has been resolved.

4. identifiedMay 8, 2026, 00:30 UTC

   We’ve identified the root cause in the underlying AWS infrastructure. We’re actively working with the AWS team to mitigate the issue and fully restore the service.

5. investigatingMay 8, 2026, 00:20 UTC

   A small percentage of our users may experience instability while using Perplexity Website and products. We're investigating the incident.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Perplexity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Perplexity have incidents?

Perplexity reported 24 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 37 min. See Perplexity's uptime and incident history