Major impactResolvedAI/ML

Perplexity outage: An issue affecting the stability of the website has been detected

Perplexity reported this major-impact incident on its official status page on Aug 24, 2026, 23:39 UTC. It has since been resolved.

Right now Perplexity is operational. Live Perplexity status →

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Aug 24, 2026, 23:39 UTC
started
Oct 20, 2025, 21:10 UTC
resolved
—
duration
Major
impact

Timeline

updates from Perplexity's status page ↗
  1. resolvedOct 20, 2025, 21:10 UTC

    This incident has been resolved.

  2. monitoringOct 20, 2025, 17:34 UTC

    Error rates have returned to normal. We will continue to monitor

  3. identifiedOct 20, 2025, 16:53 UTC

    This has been determined to be related to the earlier AWS service degradation. <https://health.aws.amazon.com/health/status> We are continuing to work on a fix for this incident.

  4. investigatingOct 20, 2025, 16:29 UTC

    We are still investigating this incident

  5. investigatingOct 20, 2025, 15:53 UTC

    We are investigating elevated error rates on the Perplexity website.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Perplexity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Perplexity have incidents?

Perplexity reported 24 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 37 min. See Perplexity's uptime and incident history

← Previous: We are investigating slowness and elevated error rates on the Perplexity website (Aug 24, 2026)Next: Investigating connectivity issues (Aug 24, 2026) →