Perplexity outage: An issue affecting the stability of the website has been detected

1. resolvedOct 20, 2025, 09:55 UTC

   This incident has now been resolved.

2. monitoringOct 20, 2025, 09:40 UTC

   Most services are operational now, we are continuing to monitor

3. identifiedOct 20, 2025, 09:24 UTC

   We can confirm this is related to an AWS service disruption. <https://health.aws.amazon.com/health/status> We are actively working with AWS on a resolution. We will continue to update this page.

4. identifiedOct 20, 2025, 07:32 UTC

   We are experiencing an outage related to an AWS operational issue. [https://health.aws.amazon.com/health/status.](https://health.aws.amazon.com/health/status) We are continuing to work on a fix for this incident.

5. investigatingOct 20, 2025, 06:54 UTC

   We are investigating elevated error rates on the Perplexity website.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Perplexity's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

How often does Perplexity have incidents?

Perplexity reported 24 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 37 min. See Perplexity's uptime and incident history