Zoom reported this minor-impact incident on its official status page on Sep 25, 2026, 17:45 UTC. It was resolved after 14d 10h.
Right now Zoom is operational. Live Zoom status →
This incident has been resolved and the affected services have been restored.
The issue affecting customers using Polycom devices going offline has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the subset of remaining devices that are showing offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
A significant number of Polycom devices are back online, and service has been restored for the majority of affected users. We are continuing to work with our underlying provider to address the remaining service degradation affecting a subset of users whose Polycom devices remain offline. We will continue to monitor the service closely and provide further updates as progress is made. Thank you for your patience and understanding.
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
We are continuing to work with our underlying provider to address the service degradation affecting a subset of users experiencing Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
Our team continue to work with our underlying provider affecting service degradation with a subset of users with Polycom devices going offline. We will keep you informed with timely updates as progress is made. Thank you for your patience.
The root cause affecting service degradation with a subset of users with Polycom devices going offline has been identified. We will keep you informed with timely updates as progress is made.
We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.
We are currently investigating a service degradation with a subset of users with Polycom devices going offline. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Our 5-minute checks didn't record a change in Zoom's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.
Overlapping incidents aren't necessarily related.
Zoom reported 34 incidents in the last 90 days. A typical incident lasted 1h 57m. See Zoom's uptime and incident history