Major impactResolvedDevOps

GitBook outage: Git Sync causing missing page content

GitBook reported this major-impact incident on its official status page on Nov 2, 2026, 13:56 UTC. It was resolved after 5h 14m.

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Nov 2, 2026, 13:56 UTC

started

Nov 2, 2026, 19:09 UTC

resolved

5h 14m

duration

Major

impact

Timeline

resolvedNov 2, 2026, 19:09 UTC
This incident has been resolved. The build change that caused the Git Sync issue was rolled back, and Git Sync operations are now working normally. Affected spaces have been restored. If you still see missing or empty content in any space, please contact our support team at [[email protected]](mailto:[email protected]) and we will investigate promptly.
monitoringNov 2, 2026, 15:32 UTC
Cause identified as a build tooling change that affected Git Sync. The change has been rolled back, so new Git Sync operations are no longer affected. Recovery of affected spaces started at 15:00 GMT.
investigatingNov 2, 2026, 13:56 UTC
We are investigating an issue where Git Sync operations can cause page content to become empty. Our team is working urgently to resolve this.

Overlapping incidents aren't necessarily related.

GitBook reported 7 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 7h 18m. See GitBook's uptime and incident history