Major impactResolvedCommunication

Mailgun outage: TLS Certificate Validation Errors for Clients Without SNI

Mailgun reported this major-impact incident on its official status page on Apr 15, 2026, 13:40 UTC. It was resolved after 1h 54m.

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Apr 15, 2026, 13:40 UTC
started
Apr 15, 2026, 15:34 UTC
resolved
1h 54m
duration
Major
impact

Affected components

  • API
  1. resolvedApr 15, 2026, 15:34 UTC

    This incident has been resolved.

  2. monitoringApr 15, 2026, 14:02 UTC

    A fix has been implemented and we are monitoring the results.

  3. identifiedApr 15, 2026, 13:42 UTC

    The issue has been identified and a fix is being implemented.

  4. investigatingApr 15, 2026, 13:40 UTC

    We are currently investigating an issue where customers making HTTPS requests to our API without Server Name Indication (SNI) enabled are being presented with an expired SSL/TLS certificate. This results in certificate validation failures for affected clients.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history