Mailgun incident: Elevated 500 errors on Messages endpoint in US

Affected components

• API

1. resolvedApr 7, 2026, 17:42 UTC

   This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC

2. monitoringApr 7, 2026, 17:32 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedApr 7, 2026, 17:30 UTC

   The issue has been identified and a fix is being implemented.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Mailgun's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates in AWS me-south-1 and me-central-1 regionsMajor · Apr 1, 2026, 19:52 UTC

How often does Mailgun have incidents?

Mailgun reported 8 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 1m. See Mailgun's uptime and incident history