Netlify outage: Latency in API & Builds

Affected components

• API
• Build Pipeline

1. resolvedMay 11, 2026, 15:27 UTC

   This incident has been resolved.

2. monitoringMay 11, 2026, 15:19 UTC

   We are continuing to monitor for any further issues.

3. monitoringMay 11, 2026, 14:47 UTC

   We are monitoring the results of our fix.

4. identifiedMay 11, 2026, 14:10 UTC

   We have identified other causes of this latency, and are continuing to work on resolutions.

5. monitoringMay 11, 2026, 13:47 UTC

   A fix has been implemented and we are monitoring the results.

6. investigatingMay 11, 2026, 13:36 UTC

   We are currently experiencing increased latency in our API and builds. We are investigating the source.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Netlify's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Confluent Cloud: Elevated error rates and latency on produce and consume operations on AWS us-east-1 AZ4Major · May 8, 2026, 01:14 UTC
• Clerk: Account Portal not RedirectingMajor · May 11, 2026, 15:00 UTC
• Upstash: Fly.io Upstash Redis service distruption (FRA region)Major · May 11, 2026, 15:05 UTC
• Intercom: Investigating: Compromised version of intercom-client npm package and intercom-phpMinor · Apr 30, 2026, 16:58 UTC
• Twilio: SMS Delivery Failures from a Subset of Twilio Short Codes to Google Voice United StatesMinor · May 4, 2026, 20:40 UTC
• Shippo: Royal Mail InterSoft Tracking Degradation (Third-Party Issue)Minor · May 4, 2026, 20:48 UTC
• Snyk: Snyk Recurring Tests DelayedMinor · May 6, 2026, 15:32 UTC
• Twilio: SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries in EuropeMinor · May 7, 2026, 08:07 UTC
• Linode: [DirtyFrag] Linux Privilege Escalation VulnerabilityMinor · May 8, 2026, 13:40 UTC
• Twilio: SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to CAMTEL CameroonMinor · May 11, 2026, 05:37 UTC

How often does Netlify have incidents?

Netlify reported 16 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 57 min. See Netlify's uptime and incident history