OpenAI outage: Elevated errors affecting ChatGPT Work mode

1. resolvedSep 17, 2026, 20:24 UTC

   All impacted services have now fully recovered.

2. identifiedSep 17, 2026, 19:57 UTC

   We are still implementing the mitigation.

3. investigatingSep 17, 2026, 19:38 UTC

   We are investigating the issue for the listed services.

4. investigatingSep 17, 2026, 19:03 UTC

   We are investigating the issue for the listed services. Some users may experience failures when starting or running Work tasks.

What APIStatus.watch saw

• Sep 17, 2026, 19:05 UTCoperational → partial outage
• Sep 17, 2026, 20:25 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Telnyx: SMS Delivery — Encoding Issues on Outbound Messages to T-MobileMinor · Sep 15, 2026, 21:57 UTC
• Twilio: MMS Delivery Delays from Twilio Long Codes to Rogers Wireless CanadaMinor · Sep 16, 2026, 15:44 UTC
• Twilio: Twilio Console IssueMinor · Sep 16, 2026, 18:19 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 16, 2026, 23:29 UTC
• Notion: Duplicate characters when editing with a Korean keyboard on iOSMinor · Sep 16, 2026, 23:58 UTC
• Replicate: Replicate Pruna issueMinor · Sep 17, 2026, 01:09 UTC
• Notion: Some connected content results unavailable in Notion AIMinor · Sep 17, 2026, 14:07 UTC

How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 35m. See OpenAI's uptime and incident history