OpenAI incident: File upload errors in ChatGPT

1. resolvedNov 3, 2026, 05:39 UTC

   All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

2. monitoringNov 3, 2026, 02:51 UTC

   We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

3. identifiedNov 3, 2026, 02:06 UTC

   We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

4. investigatingNov 3, 2026, 00:58 UTC

   We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

5. identifiedNov 3, 2026, 00:46 UTC

   Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.

What APIStatus.watch saw

• Nov 3, 2026, 00:49 UTCoperational → degraded
• Nov 3, 2026, 05:44 UTCdegraded → operational

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How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 35m. See OpenAI's uptime and incident history