Minor impactResolvedCloud

OVHcloud incident: [EU-WEST-PAR-A][Storage] - Volume Ceph incident notification

OVHcloud reported this minor-impact incident on its official status page on Oct 27, 2026, 07:30 UTC. It was resolved after 1d 3h.

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Oct 27, 2026, 07:30 UTC
started
Oct 28, 2026, 10:44 UTC
resolved
1d 3h
duration
Minor
impact

Affected components

  • EU-WEST-PAR-A
  1. resolvedOct 28, 2026, 10:44 UTC

    We are pleased to inform you that the incident affecting our Public Cloud Volume (Ceph) offering has been resolved. <b>Start time :</b> 27/10/2026 00:00 UTC <b>End time :</b> 27/10/2026 16:30 UTC <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

  2. monitoringOct 27, 2026, 16:22 UTC

    We would like to inform you that our service has been fully restored as of 27/10/2026 16:16 UTC. Monitoring is still in place to ensure long-term stability. Please find the details of this incident below : <b>Start time :</b> 27/10/2026 00:00 UTC <b>Impacted Service(s) :</b> Some volumes experienced degraded performance in the EU-WEST-PAR-A zone. <b>Customers Impact :</b> Customers may have experienced high latency on their volumes. Volumes remained available throughout the incident. <b>Root Cause :</b> This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

  3. identifiedOct 27, 2026, 13:32 UTC

    We are currently experiencing an incident affecting our Public Cloud Volume (Ceph) offering in the EU-WEST-PAR-A zone. The root cause has been identified. Please find the details of this incident below : <b>Start time :</b> 27/10/2026 00:00 UTC <b>Impacted Service(s) :</b> Some volumes are experiencing degraded performance in the specified zone. <b>Customers Impact :</b> Customers may experience high latency on their volumes. Volumes remain available. <b>Root Cause :</b> This incident is caused by a software issue. <b>Ongoing Actions :</b> Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  4. investigatingOct 27, 2026, 07:30 UTC

    We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in our Public Cloud Volume (Ceph) offering in the EU-WEST-PAR-A zone. Here are some supplementary details : <b>Start time :</b> 27/10/2026 00:00 UTC <b>Impacted Service(s) :</b> Some Volumes experience degraded performance in the specified zone. <b>Customers Impact :</b> Customers may have latencies and degradation on their Volumes. <b>Ongoing Actions :</b> Customers may experience high latency on their volumes. Volumes remained available throughout We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

What APIStatus.watch saw

  • Oct 27, 2026, 08:49 UTCoperational → partial outage
  • Oct 27, 2026, 15:09 UTCpartial outage → operational
  • Oct 28, 2026, 11:15 UTCoperational → unknown
  • Oct 28, 2026, 11:20 UTCunknown → operational

Other services with incidents at the same time

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How often does OVHcloud have incidents?

OVHcloud reported 55 incidents in the last 90 days, 34 of them major or critical. A typical incident lasted 3h 7m. See OVHcloud's uptime and incident history