Pinecone incident: [Pod-Based Indexes] Stalled control plane operations.

Affected components

• Index Management

1. resolvedNov 3, 2026, 00:19 UTC

   This incident has been resolved.

2. monitoringNov 2, 2026, 23:52 UTC

   A fix has been implemented and we are monitoring the results.

3. identifiedNov 2, 2026, 21:29 UTC

   We are continuing to work on a fix for this issue.

4. identifiedNov 2, 2026, 21:00 UTC

   The issue has been identified and a fix is being implemented.

What APIStatus.watch saw

• Nov 2, 2026, 21:29 UTCoperational → degraded
• Nov 2, 2026, 23:54 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitBook: GitBook services unavailableCritical · Nov 2, 2026, 20:26 UTC
• Grafana Cloud: IRM Unable to Voice Call Brazil NumbersMajor · Nov 2, 2026, 00:36 UTC
• Snyk: Issue Resolving EntitlementsMajor · Nov 2, 2026, 19:43 UTC
• Shippo: FedEx Service DegradationMajor · Nov 2, 2026, 21:08 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Cloudflare: Cloudflare Pages Upload IssueMinor · Oct 26, 2026, 00:00 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Digi Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC

How often does Pinecone have incidents?

Pinecone reported 9 incidents in the last 90 days, 5 of them major or critical. A typical incident lasted 1h 10m. See Pinecone's uptime and incident history