RevenueCat incident: Intermittent issues in Rico chats

Affected components

• AI features

1. resolvedOct 29, 2026, 16:50 UTC

   Underlying issues have been resolved

2. monitoringOct 29, 2026, 16:27 UTC

   Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.

3. investigatingOct 29, 2026, 16:00 UTC

   We are continuing to investigate this issue.

4. investigatingOct 29, 2026, 15:59 UTC

   We are continuing to investigate this issue.

5. investigatingOct 29, 2026, 15:59 UTC

   We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

What APIStatus.watch saw

• Oct 29, 2026, 16:04 UTCoperational → degraded
• Oct 29, 2026, 16:29 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• OVHcloud: [RBX][Compute - Instance] - Instances incident notificationMajor · Oct 29, 2026, 15:52 UTC
• Akamai: Edge Delivery issues between Indonesia and SingaporeMinor · Oct 25, 2026, 13:44 UTC
• Linode: Connectivity Issue between ID-CGK (Jakarta) and SG-SIN-2 (Singapore 2)Minor · Oct 25, 2026, 13:54 UTC
• Cloudflare: Cloudflare Pages Upload IssueMinor · Oct 26, 2026, 00:00 UTC
• Twilio: Voice Call Failures from Twilio Phone Numbers to Digi Mobil RomaniaMinor · Oct 26, 2026, 13:09 UTC
• Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United StatesMinor · Oct 26, 2026, 20:57 UTC
• Twilio: SMS Delivery Failures From a Subset of Twilio Phone Numbers to Multiple Networks in BrazilMinor · Oct 26, 2026, 23:55 UTC
• Twilio: Voice Call Failures From Twilio Phone Numbers to GermanyMinor · Oct 27, 2026, 09:00 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United StatesMinor · Oct 27, 2026, 21:31 UTC
• Twilio: Silent Network Authentication (SNA) Failure Increase on Indosat in IndonesiaMinor · Oct 28, 2026, 12:14 UTC

How often does RevenueCat have incidents?

RevenueCat reported 6 incidents in the last 90 days, 3 of them major or critical. A typical incident lasted 1h 36m. See RevenueCat's uptime and incident history