Minor impactResolvedCommunication

Twilio incident: MMS Delivery Delays from a Subset of Twilio Long Codes to Multiple Small Networks United States

Twilio reported this minor-impact incident on its official status page on Nov 3, 2026, 04:46 UTC. It was resolved after 16h 15m.

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Nov 3, 2026, 04:46 UTC
started
Nov 3, 2026, 21:01 UTC
resolved
16h 15m
duration
Minor
impact

Affected components

  • MMS Long Code, North America
  1. resolvedNov 3, 2026, 21:01 UTC

    The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to multiple small networks the United States is operating normally.

  2. monitoringNov 3, 2026, 18:56 UTC

    We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identifiedNov 3, 2026, 18:17 UTC

    Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to network subscribers on multiple small networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identifiedNov 3, 2026, 17:46 UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Small network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identifiedNov 3, 2026, 16:45 UTC

    Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to Small network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. identifiedNov 3, 2026, 11:56 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

  7. identifiedNov 3, 2026, 07:55 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

  8. identifiedNov 3, 2026, 05:50 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

  9. identifiedNov 3, 2026, 04:49 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  10. investigatingNov 3, 2026, 04:46 UTC

    Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Twilio's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

How often does Twilio have incidents?

Twilio reported 506 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 11m. See Twilio's uptime and incident history