Perplexity incident: Elevated API errors and timeouts

1. resolvedOct 9, 2026, 23:15 UTC

   The issue affecting the Website, App, and Computer has been resolved. All services are operational. The API remained operational throughout this incident.

2. monitoringOct 9, 2026, 23:10 UTC

   Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.

3. monitoringOct 9, 2026, 23:01 UTC

   The issue causing elevated API errors and timeouts has been mitigated.

4. investigatingOct 9, 2026, 22:38 UTC

   Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.

What APIStatus.watch saw

• Oct 9, 2026, 22:47 UTCoperational → degraded
• Oct 9, 2026, 23:17 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• CircleCI: Delay in data appearing in UI and APIMajor · Oct 9, 2026, 11:33 UTC
• OpenAI: Some ChatGPT content may be unavailable on AndroidMajor · Oct 9, 2026, 21:00 UTC
• OpenAI: Workspace admins may be unable to manage pluginsMajor · Oct 9, 2026, 21:48 UTC
• Convex: Failing function callsMajor · Oct 9, 2026, 22:33 UTC
• PlanetScale: AWS us-east-1 connectivity failuresMajor · Oct 9, 2026, 22:53 UTC
• Confluent Cloud: Experiencing high error rate in AZURE in West Europe regionMajor · Oct 9, 2026, 23:03 UTC
• Shippo: USPS Service DegradationMajor · Oct 9, 2026, 23:08 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC

How often does Perplexity have incidents?

Perplexity reported 24 incidents in the last 90 days, 18 of them major or critical. A typical incident lasted 37 min. See Perplexity's uptime and incident history