SendGrid incident: Voice Call Failures from Twilio Phone Numbers to Digi Mobil Romania

Affected components

• Voice, Europe

1. identifiedNov 2, 2026, 23:07 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 16 hours or as soon as more information becomes available

2. identifiedNov 2, 2026, 15:03 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 8 hours or as soon as more information becomes available.

3. identifiedNov 2, 2026, 10:45 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 4 hours or as soon as more information becomes available.

4. identifiedNov 2, 2026, 10:03 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 2 hours or as soon as more information becomes available.

5. identifiedNov 2, 2026, 08:57 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 1 hours or as soon as more information becomes available.

6. identifiedNov 2, 2026, 08:42 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

7. identifiedNov 2, 2026, 07:31 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 24 hours or as soon as more information becomes available.

8. monitoringNov 2, 2026, 06:54 UTC

   We have observed a recovery in voice calls from Twilio Phone Numbers to Digi Mobil network subscribers in Romania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

9. identifiedNov 1, 2026, 21:47 UTC

   Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 24 hours or as soon as more information becomes available.

10. identifiedOct 31, 2026, 21:40 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

11. identifiedOct 30, 2026, 21:12 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 24 hours or as soon as more information becomes available.

12. identifiedOct 29, 2026, 21:05 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

13. identifiedOct 28, 2026, 20:59 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

14. identifiedOct 27, 2026, 20:48 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

15. identifiedOct 27, 2026, 04:43 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

16. identifiedOct 26, 2026, 20:40 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

17. identifiedOct 26, 2026, 16:40 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

18. identifiedOct 26, 2026, 14:34 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

19. identifiedOct 26, 2026, 13:31 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

20. investigatingOct 26, 2026, 13:09 UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi Mobil network subscribers in Romania. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

What APIStatus.watch saw

• Oct 28, 2026, 11:20 UTCoperational → unknown
• Oct 28, 2026, 11:25 UTCunknown → operational
• Oct 28, 2026, 13:45 UTCoperational → unknown
• Oct 28, 2026, 13:50 UTCunknown → operational
• Oct 28, 2026, 18:10 UTCoperational → unknown
• Oct 28, 2026, 18:15 UTCunknown → operational
• Oct 28, 2026, 20:50 UTCoperational → unknown
• Oct 28, 2026, 20:55 UTCunknown → operational
• Oct 29, 2026, 01:35 UTCoperational → unknown
• Oct 29, 2026, 01:49 UTCunknown → operational
• Oct 29, 2026, 02:15 UTCoperational → unknown
• Oct 29, 2026, 02:20 UTCunknown → operational
• Oct 29, 2026, 02:30 UTCoperational → unknown
• Oct 29, 2026, 02:40 UTCunknown → operational
• Oct 29, 2026, 02:45 UTCoperational → unknown
• Oct 29, 2026, 02:55 UTCunknown → operational
• Oct 29, 2026, 03:00 UTCoperational → unknown
• Oct 29, 2026, 03:10 UTCunknown → operational
• Oct 29, 2026, 03:20 UTCoperational → unknown
• Oct 29, 2026, 03:44 UTCunknown → operational
• Oct 29, 2026, 07:35 UTCoperational → unknown
• Oct 29, 2026, 07:40 UTCunknown → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Grafana Cloud: Frontend Observability Outage in prod-eu-west-2Critical · Oct 27, 2026, 15:56 UTC
• Sanity: Studio, Dashboard, Content Agent, & Manage timeoutsCritical · Oct 28, 2026, 11:49 UTC
• GitHub: Disruption with some Copilot servicesCritical · Oct 28, 2026, 14:12 UTC
• Vimeo: Delays processing new video uploadsCritical · Oct 28, 2026, 19:57 UTC
• Mux: Elevated Mux Video ErrorsCritical · Oct 29, 2026, 02:05 UTC
• GitHub: Disruption with GitHub servicesCritical · Oct 30, 2026, 14:31 UTC
• Sentry: Sentry dashboard is downCritical · Nov 2, 2026, 15:20 UTC
• GitBook: GitBook services unavailableCritical · Nov 2, 2026, 20:26 UTC
• GitBook: Security incident impacting published sites and GitBook appCritical · Nov 3, 2026, 05:16 UTC
• Sentry: Sentry.io dashboard and API is downCritical · Nov 3, 2026, 14:57 UTC

How often does SendGrid have incidents?

SendGrid reported 506 incidents in the last 90 days, 1 of them major or critical. A typical incident lasted 6h 11m. See SendGrid's uptime and incident history