Shippo incident: UPS Tracking disruption

Affected components

• UPS

1. resolvedSep 27, 2026, 19:15 UTC

   This incident has been resolved.

2. investigatingSep 27, 2026, 04:01 UTC

   We are experiencing an interruption in UPS tracking events from the carrier. Our team has reached out to UPS and is actively monitoring the situation. During this time, tracking updates may be delayed but will be sent once the carrier's API is restored

What APIStatus.watch saw

Our 5-minute checks didn't record a change in Shippo's overall status around this incident. Smaller or regional incidents often leave a provider's overall status green.

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

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• Cloudflare: Cloudflare One Clients are incorrectly challenged on some sitesMinor · Sep 22, 2026, 19:23 UTC
• Cloudflare: Network Performance Degradation — Asia-PacificMinor · Sep 23, 2026, 18:42 UTC
• Twilio: SMS Delivery Delays from Twilio to Datora BrazilMinor · Sep 24, 2026, 08:36 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• npm: Issues with npm package publish and private installMinor · Sep 27, 2026, 00:50 UTC

How often does Shippo have incidents?

Shippo reported 94 incidents in the last 90 days, 58 of them major or critical. A typical incident lasted 2h 7m. See Shippo's uptime and incident history