OpenAI outage: Unable to create new ChatGPT Work threads in latest version of desktop app

1. resolvedOct 7, 2026, 11:53 UTC

   We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.

2. identifiedOct 7, 2026, 11:06 UTC

   We are actively working on a fixed app version for Windows.

3. identifiedOct 7, 2026, 09:28 UTC

   We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.

4. identifiedOct 7, 2026, 05:54 UTC

   we have identified the issue, working on rolling back to the previous version.

5. investigatingOct 7, 2026, 02:00 UTC

   We are investigating the issue. Version 26.1002.51308 is affected

What APIStatus.watch saw

• Oct 7, 2026, 05:33 UTCoperational → partial outage
• Oct 7, 2026, 11:53 UTCpartial outage → operational

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How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 35m. See OpenAI's uptime and incident history