OpenAI incident: Degraded performance in Codex and Work mode: Dot turn failures, delayed responses, and reduced proactivity

1. resolvedOct 7, 2026, 18:23 UTC

   All impacted services have now fully recovered.

2. investigatingOct 7, 2026, 17:21 UTC

   We are investigating the issue for the listed services.

What APIStatus.watch saw

• Oct 7, 2026, 16:33 UTCoperational → degraded
• Oct 7, 2026, 18:23 UTCdegraded → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• GitHub: Incident with Git Operations, Issues, Actions and Pull RequestsCritical · Oct 7, 2026, 17:17 UTC
• Telnyx: Delayed delivery of 10DLC SMS messages to AT&T destinationsMajor · Oct 6, 2026, 17:38 UTC
• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Snyk: Issues API V3 Service - DegradedMinor · Oct 3, 2026, 19:49 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Movistar El SalvadorMinor · Oct 6, 2026, 20:59 UTC

How often does OpenAI have incidents?

OpenAI reported 56 incidents in the last 90 days, 9 of them major or critical. A typical incident lasted 1h 34m. See OpenAI's uptime and incident history