ElevenLabs outage: Agent SIP Conversation Disruption

1. resolvedOct 8, 2026, 15:43 UTC

   We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

2. investigatingOct 8, 2026, 15:00 UTC

   We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.

What APIStatus.watch saw

• Oct 8, 2026, 15:23 UTCoperational → partial outage
• Oct 8, 2026, 15:48 UTCpartial outage → operational
• Oct 8, 2026, 16:13 UTCoperational → partial outage
• Oct 8, 2026, 16:18 UTCpartial outage → operational

Other services with incidents at the same time

Overlapping incidents aren't necessarily related.

• Anthropic: Elevated errors on platform.claude.comMajor · Oct 7, 2026, 13:25 UTC
• Zoom: Service Degradation Affecting Customer Using Polycom Devices Going OfflineMinor · Sep 25, 2026, 17:45 UTC
• Twilio: MMS Delivery Delays from a Subset of Twilio Long Codes to GCI United StatesMinor · Sep 26, 2026, 03:16 UTC
• Clerk: Development instances only - Apple rejecting emailsMinor · Sep 28, 2026, 15:23 UTC
• Grafana Cloud: IRM Unable to Send SMS to Thailand NumbersMinor · Oct 5, 2026, 16:17 UTC
• LiveKit: Investigating reports of elevated RoomService API errorsMinor · Oct 6, 2026, 00:10 UTC
• Twilio: SMS Delivery Delays and Failures from Twilio to Movistar El SalvadorMinor · Oct 6, 2026, 20:59 UTC
• Twilio: SMS Delivery Delays from Twilio to Brisanet BrazilMinor · Oct 7, 2026, 14:02 UTC
• Snyk: Snyk CLI Tests - 504 Gateway TimeoutsMinor · Oct 7, 2026, 15:04 UTC
• Snyk: Snyk Open Source and Container DegradationMinor · Oct 8, 2026, 10:03 UTC

How often does ElevenLabs have incidents?

ElevenLabs reported 43 incidents in the last 90 days, 17 of them major or critical. A typical incident lasted 1h 34m. See ElevenLabs's uptime and incident history